Terms & Conditions
Terms of Service
Last Updated: August 4, 2026
Welcome to Monarch Pilates. By accessing our website, booking a class, purchasing services, or visiting our studio, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using this website or participating in any services offered by Monarch Pilates, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, please refrain from using our website or services.
2. About Monarch Pilates
Monarch Pilates provides Pilates classes, private instruction, wellness education, workshops, assessments, memberships, events, and related services designed to support movement, strength, and overall well-being.
Our services are educational in nature and are not intended to replace medical advice, diagnosis, or treatment.
3. Health & Medical Responsibility
By participating in classes or services, you acknowledge that:
You are participating voluntarily.
You are responsible for informing Monarch Pilates of any injuries, medical conditions, pregnancy, or physical limitations that may affect your participation.
You understand that physical activity carries inherent risks.
You agree to consult your physician before beginning a new exercise program if appropriate.
If at any time you experience pain, dizziness, shortness of breath, or discomfort, you should stop participating immediately and notify your instructor.
4. Class Reservations & Cancellations
Class reservations are subject to availability.
Please refer to your membership agreement or booking confirmation for current cancellation and late cancellation policies.
Monarch Pilates reserves the right to cancel or reschedule classes due to instructor availability, low enrollment, weather, or unforeseen circumstances.
5. Memberships & Packages
Memberships, class packages, and promotional offers are subject to their individual terms at the time of purchase.
Unless otherwise stated:
Memberships are non-transferable.
Class packages may have expiration dates.
Fees are non-refundable except where required by law.
6. Private Sessions
Private and semi-private appointments require advance scheduling.
Appointments cancelled outside the studio's cancellation window may be subject to the full session fee.
7. Studio Etiquette
To help create a welcoming environment for everyone, we ask that all clients:
Arrive on time.
Wear appropriate movement attire.
Respect instructors, staff, and fellow clients.
Follow instructor guidance while using equipment.
Treat studio equipment with care.
Monarch Pilates reserves the right to refuse service to anyone whose behavior compromises the safety or experience of others.
8. Payments
Payment is due at the time of booking unless otherwise arranged.
We accept approved payment methods through our booking platform.
Outstanding balances may result in suspended bookings or memberships until resolved.
9. Website Content
All content on this website, including text, photography, graphics, videos, branding, logos, educational materials, and design, is the property of Monarch Pilates unless otherwise noted.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
10. Educational Content
Information shared through our website, newsletters, social media, blog, workshops, or classes is intended for educational purposes only.
It should not be considered medical advice or a substitute for individualized healthcare.
11. Photography & Video
From time to time, Monarch Pilates may capture photographs or video during classes, workshops, or community events for marketing purposes.
We respect your privacy. If you prefer not to appear in promotional materials, please let a member of our team know and we will gladly accommodate your request whenever reasonably possible.
12. Third-Party Links
Our website may contain links to third-party websites or services. Monarch Pilates is not responsible for the content, policies, or practices of those third parties.
13. Disclaimer of Warranties
Our website and services are provided "as is" and "as available."
While we strive to provide accurate information and exceptional instruction, we make no guarantees regarding uninterrupted website availability or specific fitness outcomes.
14. Limitation of Liability
To the fullest extent permitted by law, Monarch Pilates shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or participation in our services.
Nothing in these Terms limits rights that cannot legally be limited under applicable law.
15. Changes to These Terms
We may update these Terms of Service periodically. Updated versions will be posted on this page with the revised effective date.
Your continued use of our website or services constitutes acceptance of those updates.
16. Contact
If you have questions regarding these Terms of Service, please contact us.
Monarch Pilates
Email: info@monarchpilates.com
Phone: 831-475-8994
Address: 4125 Portola Drive Santa Cruz, CA 95062