Monthly Membership Terms & Conditions
- The monthly Reformer Membership plan allows attendance to 4, 8, 12, or 16 classes in a month. 
- Memberships must be purchased in person at our studio. 
- Classes do not roll over. 
- The month starts on the date the membership is first purchased, and auto-renewal is charged each month on the same date. The month is not the calendar month. 
- 30-day notice by email is required for membership changes or cancellation. 
- Memberships can be increased at any time; the billing date may change. 
- The purchase of a Class Pass or Single class is required when all classes are used in a month of 5 weeks. 
- A 12-hour cancellation for class attendance is required via the Pike13 app or by logging in here. 
- Please do not cancel attendance by email or phone call. 
- Members have access to ongoing bulk enrollment. 
- Members must contact the studio to discontinue ongoing bulk enrollment in classes. 
- Members are responsible for fulfilling monthly visits despite class cancellations. 
- Renewal date/remaining visits can be viewed on Pike13app. 
- Memberships can be placed on hold in select situations. Please read below for more info. 
Monthly Reformer Membership Benefits
- On going bulk enrollment in your favorite classes. 
- 10% off grip socks. 
- 15% off first Private Pilates lesson (n.a. for Align, OT or PT sessions). 
- Single class discount - 8/12/16 x a month members receive discount for a single class. - Notify staff member to receive membership discount at purchase. 
 
Monthly Reformer Membership Hold Policy
- A hold can be implemented when a client will be out of town or unable to attend for another reason (surgery, injury, birth, etc.) 
- Membership holds can be held for 2 weeks to 2 months. 
- Holds must be requested in person or via email to studio@monarchpilates.com 
- Members can use the hold option if they have been in good membership standing for at least 3 months. 
- A monthly Membership plan can be placed on hold up to 2 times per year. 
- Request for a hold longer than 2 months need to submitted by email and is determined per a case basis. 
- When a Membership is placed on hold it will reactivate on a specific date within the 2 month limit. The card on file will automatically be charged a prorated amount calculated by Pike13 that is based off the number of days remaining until your next renewal date. 
- When the hold is lifted monthly Membership auto-renewal billing date will not change. 
 
                        